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Have a question about Intensity Casino Australia, our bonuses, payment methods, or responsible gambling? Our Australian team is here to help. Contact us via email and we'll respond within 24 hours.

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Intensity2.com is operated by an independent Australian editorial team. We're passionate about helping Aussie players find the best casino experience and are happy to answer any questions about our site or the casinos we review.

Contact Channels

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Gambling Support Emergency: If you or someone you know needs immediate help with problem gambling, please call 1800 858 858 (Gambling Help Online, free, 24/7). Do not wait for email — call now.

Australian Gambling Helplines

  • 📞 1800 858 858 — Gambling Help Online (free, 24/7)
  • 📞 13 11 14 — Lifeline (crisis support, 24/7)
  • 🌐 gamblinghelponline.org.au — Online chat and resources
  • 🌐 gamblersanonymous.org.au — Community support groups

📬 What to Include in Your Email

To help us respond quickly and accurately, please include:

  • Your name (first name is fine)
  • The subject of your enquiry
  • As much detail as possible
  • Screenshots if relevant (e.g. bonus issue)

⏰ Response Times

  • General queries: Within 24 hours
  • Responsible gambling: Within 4 hours (priority)
  • Urgent casino issues: Same day where possible
  • Business enquiries: Within 48 hours

🔗 Helpful Links