Gambling should always be a form of entertainment, not a way to make money or solve financial problems. This page provides Australian players with all the tools, resources, and information needed to keep gambling fun and safe.
If gambling is causing you or someone you know distress, help is available 24/7, for free and confidentially.
At Intensity Casino, responsible gambling is not a checkbox — it's a core part of how we operate. We believe that gambling should be a positive recreational activity, and we're committed to providing every Australian player with the tools needed to stay in control.
We have implemented a comprehensive set of player protection tools that go beyond minimum requirements. These tools are accessible directly from your account dashboard at any time — you do not need to contact customer support to activate them.
Set daily, weekly or monthly limits on how much you can deposit. Once set, limits take effect immediately and can only be increased after a 24-hour cooling-off period.
Set a maximum amount you're willing to lose in a defined period. When the limit is reached, your account is temporarily restricted from further wagering.
Set a maximum session duration. When your session limit is reached, you'll be automatically logged out. Great for managing how long you play without losing track of time.
Receive regular pop-up reminders showing how long you've been playing and your net win/loss for the session. Choose intervals of 15, 30, 45 or 60 minutes.
Take a break without permanently closing your account. Choose cooling-off periods of 24 hours, 48 hours, 7 days, or 30 days. No gambling during this time.
Permanently or temporarily exclude yourself from the casino. Available for 6 months, 1 year, 2 years or permanently. Reactivation requires a waiting period and verification.
Problem gambling can affect anyone — experienced punters and newcomers alike. Recognising the early warning signs is the first step to getting back in control. Review the questions below honestly:
Australia has some of the world's best gambling support services. All are free, confidential, and available around the clock:
Australia's national gambling helpline service, providing free confidential counselling, information and referrals 24 hours a day, 7 days a week.
A community of people who share their experience, strength, and hope to solve their common problem. Meetings held across Australia weekly.
National crisis support and suicide prevention service providing immediate support for people in personal crisis, including those impacted by problem gambling.
BetStop is Australia's National Self-Exclusion Register that allows you to self-exclude from all licensed interactive wagering services in Australia simultaneously.
International responsible gambling organisation providing information, advice, and support for anyone affected by gambling problems.
Gamban is a gambling blocking software that you can install on all your devices to prevent access to gambling websites and apps.
Our Australian editorial team has compiled practical tips to help you enjoy online pokies as entertainment while keeping your gambling healthy and sustainable:
Intensity Casino strictly prohibits gambling by persons under 18 years of age. We require age verification as part of the KYC process and actively monitor for underage gambling. Parents and guardians are encouraged to use parental control software to prevent minors from accessing gambling websites.
Online pokies and casino games are designed for fun. The outcomes are random. No strategy, system, or pattern can guarantee a win. Play for the enjoyment — and when it's not fun anymore, it's time to stop.
📞 Gambling Help Online: 1800 858 858